ZNZ HARBOUR POLICY CENTRE
Privacy Policy
Last updated: July 14, 2026
1. Information we collect
We collect information you provide for bookings, orders, membership, feedback or support, such as your name, phone number, email address, booking details, delivery address, payment status and notes. We also collect limited technical information needed to operate and secure the website, such as session and device information.
2. How we use information
We use your information to provide and manage bookings, orders, payments, membership, delivery, customer support, safety records, reports and fraud prevention. With your marketing consent, we may send service updates, offers, birthday/anniversary messages or reminders by email, SMS or WhatsApp. You may opt out of marketing messages at any time.
3. When information is shared
We share only the information needed with service providers that help operate ZnZ Harbour, including payment providers, SMS/email/WhatsApp providers, delivery riders, hosting providers and staff assigned to your service. We may also disclose information where required to protect guests, prevent fraud or comply with law. We do not sell personal information.
4. Security and retention
We use reasonable technical and organisational safeguards to protect information. Access is limited to authorised staff and service providers. No internet system can be guaranteed completely secure. We keep information only for as long as needed for the purpose collected, required records, dispute handling, security and legal obligations.
5. Your choices
You may ask us to correct contact details, update communication preferences or request information about your account by contacting us. For safety, fraud, accounting and legal reasons, some records may need to be retained. Bookings and payments for guests under 18 should be made by a parent or guardian.
6. Cookies and third parties
We use essential session technology to keep the website working and may use third-party services for payments, maps, notifications or analytics. Those providers process information under their own policies. This policy does not cover third-party websites linked from ZnZ Harbour.
Contact
For questions about this policy or your booking, contact ZnZ Harbour at itnaglobal@gmail.com.